PATTERNS ONLY - FREE POSTAGE:
All patterns are postage free and will be sent via NZ Post. If you wish the item to be sent to you by some other method please let us know however the flat rate of $5.00 will apply. Conditions apply:
FLAT RATE CHARGE including RURAL DELIVERY:
We generally use NZ Post tracked services and charge a flat rate of $5.00 throughout New Zealand. We currently don't charge extra to post to any RD address.
FREE SHIPPING ON ORDERS OF $100 OR MORE:
When your total purchase excluding postage is $100 or more, your items are sent to you postage free.
FREE SHIPPING USING PATTERNS OPTION:
Please note that when an item is marked by free shippping using the Patterns option at check, the item is sent by LETTER RATE Post and therefore NO TRACKING is available. If you wish to have tracking for your item, please select Flat Rate Charge when checking out.
We do sometimes use a courier companies including Fastway, PBT, etc. or post via NZ Post, generally for larger items. We'll always let you know what method has been used.
ADDRESSES FOR COURIER DELIVERY:
Courier delivery is only available to physical addresses such as home or work. Courier delivery is not available to PO Boxes and Private Bags. Courier delivery is available to RD (rural delivery) addresses but is often transferred to a local delivery agent (usually your NZ Post Rural delivery driver) and a signature is not obtained on delivery.
Should you wish to have an item left at your residence without a signature simply include a note with your order requesting for your package to be left somewhere - e.g. "Down the side path through the back gate around the plum tree beside the dog kennel at the back door". Or simply; "Please leave at back door, thanks", will do. And it doesn't hurt to include your contact telephone number just in case the courier is having difficulty locating you.
If you live in the Chatham Islands, Hauraki Islands and some more remote areas of New Zealand, we will need to use NZ Post to send you your item however, the same flat rate of $5.00 does apply.
LOCAL PICK UP:
At this time, we are an online store only.
Orders are ONLY sent once payment has cleared.