Given the government's recent announcement the Auckland Region will remain at Alert Level 4 at least until 13 September 2021, we will not be able to ship out any orders to our customers as we are based in Auckland during this period. We will be monitoring our emails so please email or message us if you have any questions. Be Safe. Be Kind. And Take Care of Yourselves.
PATTERNS ONLY - FREE POSTAGE:
All patterns are postage free and will be sent via NZ Post. If you wish the item to be sent to you by some other method please let us know however the flat rate of $5.00 will apply.
ALL OTHER ITEMS - FLAT RATE CHARGE including RURAL DELIVERY:
We generally use NZ Post tracked services and charge a flat rate of $5.00 throughout New Zealand. We currently don't charge extra to post to any RD address.
We do sometimes use a courier companies including Fastway, PBT, etc. or post via NZ Post, generally for larger items. We'll always let you know what method has been used.
ADDRESSES FOR COURIER DELIVERY:
Courier delivery is only available to physical addresses such as home or work. Courier delivery is not available to PO Boxes and Private Bags. Courier delivery is available to RD (rural delivery) addresses but is often transferred to a local delivery agent (usually your NZ Post Rural delivery driver) and a signature is not obtained on delivery.
Should you wish to have an item left at your residence without a signature simply include a note with your order requesting for your package to be left somewhere - e.g. "Down the side path through the back gate around the plum tree beside the dog kennel at the back door". Or simply; "Please leave at back door, thanks", will do. And it doesn't hurt to include your contact telephone number just in case the courier is having difficulty locating you.
If you live in the Chatham Islands, Hauraki Islands and some more remote areas of New Zealand, we will need to use NZ Post to send you your item however, the same flat rate of $5.00 does apply.
LOCAL PICK UP:
At this time, we are an online store only.
Orders are ONLY sent once payment has cleared.